Medically reviewed by Dr. Tom Biernacki, DPM — Board-Certified Podiatric Surgeon — Balance Foot & Ankle, Howell & Bloomfield Hills, MI. Last updated April 2026.

Medically Reviewed by Dr. Jeffery Agnoli, DPM — Board-Certified Podiatrist, Balance Foot & Ankle Specialists, Michigan. Last updated April 2026.

Treatment at Balance Foot & Ankle: EPAT Shockwave for Heel Pain →

Why X-Rays Often Miss Heel Pain Causes

“Your X-ray is normal” is one of the most frustrating phrases patients with severe heel pain hear. Standard X-rays only visualize bone — they completely miss the soft tissue structures that cause the majority of heel pain. Understanding what X-rays can and cannot show helps patients understand why their pain is real even when imaging appears normal.

What X-Rays Miss

Plantar fasciitis — the most common cause of heel pain, affecting millions of Americans — is a soft tissue condition involving the fibrous band that runs along the bottom of the foot. The plantar fascia is invisible on X-ray. Fat pad atrophy (thinning of the heel’s natural cushioning), Baxter’s nerve entrapment (compression of a branch of the lateral plantar nerve at the heel), and tarsal tunnel syndrome (posterior tibial nerve compression) are all soft tissue conditions that appear entirely normal on standard X-ray.

What About Heel Spurs?

Heel spurs — calcified projections at the plantar fascia insertion — are often blamed as the cause of heel pain, but the research consistently shows they are poor predictors of symptoms. Approximately 25% of the general population has heel spurs on X-ray, and the majority have no heel pain. Conversely, many patients with severe plantar fasciitis have no spur at all. The spur is a marker of chronic fascial tension, not the pain generator. Removing spurs does not reliably resolve heel pain — addressing the underlying fascial and biomechanical factors does.

Diagnostic Ultrasound: The Next Step

Diagnostic musculoskeletal ultrasound is the ideal next imaging step for unexplained heel pain. It visualizes the plantar fascia in real time — measuring thickness (greater than 4mm suggests plantar fasciitis), identifying microtears, and assessing vascularity with Doppler imaging. It also visualizes Baxter’s nerve, identifies ganglionic cysts, and guides diagnostic and therapeutic injections with precision. At Balance Foot & Ankle, diagnostic ultrasound is available in-office for immediate assessment.

When MRI Is Indicated

MRI provides superior soft tissue resolution and is indicated when: stress fracture of the calcaneus is suspected (early stress fractures may be invisible on X-ray for 2-4 weeks), the diagnosis remains unclear after clinical examination and ultrasound, or surgical planning requires detailed characterization of anatomy. MRI can diagnose plantar fascia rupture, calcaneal stress fractures, bone marrow edema, and soft tissue masses that other modalities miss.

Getting Answers

A normal X-ray should be the beginning of the diagnostic process, not the end. At Balance Foot & Ankle in Howell or Bloomfield Township, our podiatrists combine clinical examination with in-office diagnostic ultrasound to identify the specific cause of heel pain — and target treatment precisely. Call (810) 206-1402 to schedule an evaluation.

Foot or Ankle Pain? We Can Help.

Balance Foot & Ankle — Howell & Bloomfield Township, MI

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Heel Pain But Normal X-Ray? We Find the Real Cause

A normal X-ray doesnt mean nothing is wrong. Many causes of heel pain — plantar fasciitis, nerve entrapment, stress reactions, and bursitis — dont show on standard X-rays. Dr. Tom Biernacki uses ultrasound and advanced evaluation to find what X-rays miss.

Learn About Advanced Heel Pain Diagnosis | Book Your Appointment | Call (810) 206-1402

Clinical References

  1. McMillan AM, et al. Diagnostic imaging for chronic plantar heel pain: a systematic review and meta-analysis. Journal of Foot and Ankle Research. 2009;2:32.
  2. Draghi F, et al. Imaging of plantar fascia disorders: findings on plain radiography, ultrasound and magnetic resonance imaging. Insights into Imaging. 2017;8(1):69-78.
  3. Chimutengwende-Gordon M, et al. Current practice in the management of heel pain: a survey of UK podiatrists and orthopaedic surgeons. Foot and Ankle Surgery. 2012;18(1):35-38.
Recommended Products for Heel Pain
Products personally used and recommended by Dr. Tom Biernacki, DPM. All available on Amazon.
Medical-grade arch support that offloads the plantar fascia. Our #1 recommendation for heel pain.
Best for: Daily wear, work shoes, athletic shoes
Apply to the heel and arch morning and evening for natural anti-inflammatory relief.
Best for: Morning heel pain, post-activity soreness
Graduated compression supports plantar fascia recovery and reduces morning stiffness.
Best for: Overnight recovery, all-day wear
These products work best with professional treatment. Book an appointment with Dr. Tom for a personalized treatment plan.
Complete Recovery Protocol
Dr. Tom's Heel Pain Recovery Kit
The complete at-home protocol we recommend to our plantar fasciitis patients between office visits.
1
PowerStep Pinnacle Insoles
Daily arch support
~$35
2
Doctor Hoy's Pain Relief Gel
Morning/evening application
~$18
~$25
Kit Total: ~$78 $120+ for comparable products
All available on Amazon with free Prime shipping

Frequently Asked Questions

Can I see a podiatrist for heel pain without a referral?
Yes. In Michigan, you do not need a referral to see a podiatrist. You can book directly with Balance Foot & Ankle Specialists for heel pain evaluation and treatment.
How long does plantar fasciitis take to heal?
Most cases of plantar fasciitis resolve within 6 to 12 months with conservative treatment including stretching, orthotics, and activity modification. With advanced treatments like shockwave therapy, recovery can be faster.
Should I walk on my heel if it hurts?
You should avoid walking barefoot on hard surfaces. Wear supportive shoes with arch support insoles like PowerStep Pinnacle. Complete rest is rarely needed, but modifying your activity level helps recovery.
What does a podiatrist do for heel pain?
A podiatrist examines your foot, may take X-rays to rule out fractures or heel spurs, and creates a treatment plan. This typically includes custom orthotics, stretching protocols, and may include shockwave therapy (EPAT) or laser therapy.
Medical References
  1. Plantar Fasciitis: Diagnosis and Conservative Management (PubMed)
  2. Plantar Fasciitis (APMA)
  3. Diagnosis and Treatment of Plantar Fasciitis (PubMed / AAFP)
  4. Heel Pain (APMA)
This article has been reviewed for medical accuracy by Dr. Tom Biernacki, DPM. References are provided for informational purposes.