Privacy Policy
Last Updated: March 2026
Balance Foot & Ankle Specialists, PLLC is committed to protecting your privacy. This policy describes how we collect, use, and protect information about visitors to our website.
Information We Collect
We may collect personal information you provide including your name, email address, and phone number when submitting appointment requests or contact forms.
How We Use Your Information
We use your information to respond to inquiries, schedule appointments, communicate about our podiatry services, and comply with applicable laws and regulations.
HIPAA Compliance
As a healthcare provider, we comply with HIPAA. Our HIPAA Notice of Privacy Practices governs how we handle protected health information.
Cookies & Analytics
Our website uses cookies and Google Analytics to improve your experience and analyze site traffic. You may disable cookies in your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access.
Contact Us
Balance Foot & Ankle Specialists, PLLC
4330 E Grand River Ave, Howell, MI 48843
Phone: (810) 206-1402
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Same-week appointments available at both locations.
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Privacy Policy
How Balance Foot & Ankle Specialists collects, uses, and protects your information on michiganfootdoctors.com and in our Howell and Bloomfield Hills offices.
Information we collect
When you visit michiganfootdoctors.com we may collect: (1) information you voluntarily provide through contact forms, appointment booking, or phone calls — including name, email, phone number, reason for visit, and insurance information; (2) standard server logs including IP address, browser type, operating system, referring URL, and pages viewed; (3) cookie data including analytics and advertising cookies that you can reject at the banner on first visit.
How we use your information
We use the information you provide to schedule appointments, verify insurance benefits, provide medical care, respond to inquiries, send appointment reminders, and comply with legal and regulatory requirements. Server logs and analytics data are used to improve site performance and understand how patients find and use our content.
HIPAA and protected health information
Balance Foot & Ankle Specialists is a HIPAA-covered entity. Any protected health information (PHI) collected through our practice is handled according to our Notice of Privacy Practices, which is provided at your first visit and available on request. Website forms are not a substitute for the formal patient intake process and should not be used to transmit sensitive medical details.
Cookies and tracking technologies
We use first-party and limited third-party cookies for site analytics (Google Analytics), advertising measurement, and site functionality. You can decline non-essential cookies at the cookie banner. We do not sell your personal information to third parties for advertising purposes.
Sharing of information
We do not sell, rent, or trade your personal information. We share information only as necessary to provide care (with insurance companies, referring providers, labs, or pharmacies you authorize), to comply with law, or with service providers (IT, hosting, scheduling software) bound by confidentiality agreements.
Your rights
You have the right to access, correct, or request deletion of your personal information. Michigan residents have additional rights under state law. To exercise these rights, email info@michiganfootdoctors.com or call (810) 206-1402. For HIPAA-specific rights related to your medical records, contact our office directly to file a request with our Privacy Officer.
Children
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Parents or guardians with questions about pediatric patient information should contact the office directly.
Data security
We maintain administrative, technical, and physical safeguards to protect your information. Our hosting provider (WP Engine) is a SOC 2 Type II compliant environment. Our practice management and electronic health record systems meet HIPAA security requirements.
Updates to this policy
We may update this privacy policy from time to time. The most current version will always be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact us about privacy
Questions about this privacy policy? Email info@michiganfootdoctors.com, call (810) 206-1402, or write to: Balance Foot & Ankle Specialists, 4330 E Grand River Ave, Howell, MI 48843.
Frequently Asked Questions
When should I see a podiatrist?
If symptoms persist past 2 weeks, affect your normal activity, or are accompanied by red-flag symptoms (warmth, redness, swelling, inability to bear weight).
What does treatment cost?
Most diagnostic visits and conservative treatments are covered by Medicare and major insurers. Out-of-pocket costs vary by your specific plan.
How quickly can I get an appointment?
Most non-urgent cases see us within 5 business days. Urgent cases (sudden pain, possible fracture) typically same or next business day.