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Retrocalcaneal Bursitis: Posterior Heel Pain Between the Achilles Tendon and Heel Bone

Medically reviewed by Dr. Tom Biernacki, DPM — Board-Certified Podiatric Surgeon — Balance Foot & Ankle, Howell & Bloomfield Hills, MI. Last updated April 2026.

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Medically Reviewed by Dr. Tom Biernacki, DPM — Board-Certified Podiatrist, Balance Foot & Ankle Specialists, Michigan. Last updated April 2026.

What Is Retrocalcaneal Bursitis?

Retrocalcaneal bursitis is inflammation of the retrocalcaneal bursa — a small fluid-filled sac located between the Achilles tendon and the posterior calcaneus (heel bone). This bursa acts as a cushion to reduce friction between the tendon and the bony heel during ankle movement. When the bursa becomes inflamed, it fills with fluid, swells, and causes pain directly at the back of the heel — a location distinctly different from the inferior heel pain of plantar fasciitis.

At Balance Foot & Ankle, retrocalcaneal bursitis is a frequently encountered cause of posterior heel pain that is often confused with Achilles tendinopathy or dismissed as a non-specific heel problem. Accurate diagnosis determines appropriate treatment — and the two conditions require different management approaches.

Anatomy: The Two Bursae of the Posterior Heel

Two distinct bursae exist at the posterior heel, and distinguishing between them matters clinically. The retrocalcaneal bursa lies deep to the Achilles tendon — between the tendon and the heel bone — within the retrocalcaneal recess. Inflammation here creates pain that is felt deep inside the posterior heel, just in front of the Achilles tendon.

The subcutaneous calcaneal bursa (also called the superficial calcaneal bursa or retroachilles bursa) lies between the Achilles tendon and the overlying skin. Inflammation of this bursa creates a soft, fluctuant swelling visible directly behind the heel at the skin surface. This is the bursa more commonly inflamed by shoe counter pressure and is associated with Haglund deformity.

Both bursae can be simultaneously inflamed — a presentation called combined bursitis — which makes clinical distinction more challenging and typically requires ultrasound or MRI for definitive characterization.

Causes of Retrocalcaneal Bursitis

Overuse and repetitive loading are the most common causes. Athletes who rapidly increase running mileage, hillwork, or activities demanding repetitive ankle plantarflexion compress the retrocalcaneal bursa repeatedly against the heel bone. Runners, dancers, and gymnasts are particularly susceptible.

Haglund deformity — a bony prominence on the posterosuperior calcaneus — mechanically compresses the retrocalcaneal bursa between the deformity and the Achilles tendon with every step. Patients with Haglund deformity frequently develop concurrent retrocalcaneal bursitis and insertional Achilles tendinopathy from the triple pathology of bone spur, bursa, and tendon crowded into the retrocalcaneal space.

Inflammatory arthritis — particularly rheumatoid arthritis, ankylosing spondylitis, and psoriatic arthritis — preferentially affects the entheseal sites (tendon-to-bone junctions) and adjacent bursae. Bilateral retrocalcaneal bursitis or bursitis occurring without obvious mechanical cause should prompt evaluation for underlying inflammatory arthritis.

Poorly fitted footwear with rigid or high heel counters that press directly on the posterior heel compresses the retrocalcaneal space and irritates the bursa. Pump bump (Haglund deformity in women who wear high-heeled pumps) is the classic example.

Symptoms of Retrocalcaneal Bursitis

The primary symptom is pain at the posterior heel — specifically at the insertion point of the Achilles tendon on the heel bone, rather than the bottom of the heel as in plantar fasciitis. Pain is typically worsened by activity (particularly uphill walking and stairs), by footwear with heel counters that press on the area, and by direct pressure from the back of a shoe. Morning stiffness is common.

On examination, the two-finger squeeze test — simultaneously compressing the medial and lateral aspects of the heel just anterior to the Achilles tendon insertion — reproduces deep posterior heel pain and is highly specific for retrocalcaneal bursitis. Visible swelling may be present at the posterolateral heel.

Diagnosis

Clinical examination establishes the provisional diagnosis. Ultrasound is the most accessible imaging modality for confirming bursal fluid accumulation — the inflamed bursa appears as an anechoic (dark) fluid collection anterior to the Achilles tendon on ultrasound. Real-time ultrasound also guides injections precisely into the bursal space. MRI provides the most comprehensive assessment, showing bursal distension, Achilles tendon pathology, and any Haglund deformity concurrently.

X-rays assess for Haglund deformity — measured by the parallel pitch lines method — and calcaneal bone spurs at the Achilles insertion. The degree of Haglund prominence helps determine whether conservative treatment alone is likely to succeed or whether the bony deformity will require surgical correction.

Conservative Treatment

Activity modification to reduce the repetitive compression loading is the cornerstone of initial treatment. Relative rest — maintaining fitness through low-impact cross-training (swimming, cycling) while eliminating the provocative activities — allows inflammation to subside without complete deconditioning.

Heel lifts (5 to 10mm) reduce Achilles tendon tension and decrease compression of the retrocalcaneal bursa by reducing the range of ankle motion through which the bursa is compressed. They are inexpensive, immediately helpful, and can be placed in most footwear. Avoid wearing heel counter-heavy footwear during the acute phase — backless shoes, sandals, or clogs with open heels eliminate the posterior heel pressure.

Ice applied to the posterior heel for 15 to 20 minutes after activity reduces inflammation. NSAIDs (if not contraindicated) provide systemic anti-inflammatory effect. Physical therapy addressing calf flexibility, eccentric Achilles loading, and any biomechanical contributors to the condition provides lasting benefit.

Ultrasound-guided corticosteroid injection into the retrocalcaneal bursa provides rapid pain relief and can facilitate rehabilitation progress. Care is taken to inject into the bursa rather than the Achilles tendon itself, as intratendinous corticosteroid increases tendon rupture risk. Ultrasound guidance ensures accurate needle placement and safety.

Surgical Treatment

Surgery is considered when conservative treatment has been comprehensively implemented for 3 to 6 months without adequate relief. The surgical approach addresses both the inflamed bursa and any contributing Haglund deformity. Through a posterior heel incision, the retrocalcaneal bursa is excised, the posterosuperior calcaneal prominence is resected, and any concurrent insertional Achilles tendon degeneration is debrided. In severe cases with significant Achilles tendon involvement at the insertion, the tendon is detached, the degenerated tissue excised, and the tendon reattached with suture anchors.

Recovery after posterior heel surgery requires 6 to 10 weeks of protected weight bearing and 3 to 6 months of physical rehabilitation for full return to activity. Outcomes are generally excellent for patients with adequate conservative treatment trials who are appropriately selected for surgery.

Contact Balance Foot & Ankle for evaluation of posterior heel pain. We serve patients throughout Southeast Michigan with comprehensive diagnostic and treatment capabilities, including ultrasound-guided injections and surgical options when conservative care is insufficient.

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Posterior Heel Pain Treatment at Balance Foot & Ankle

Retrocalcaneal bursitis causes pain at the back of the heel where the Achilles tendon inserts. Dr. Tom Biernacki at Balance Foot & Ankle provides targeted treatment including physical therapy, injection therapy, and surgical debridement when needed at our Howell and Bloomfield Hills offices.

Learn About Our Heel Pain Treatment Options | Book Your Appointment | Call (810) 206-1402

Clinical References

  1. Kvist M. “Achilles tendon injuries in athletes.” Sports Medicine. 1994;18(3):173-201.
  2. McGarvey WC, et al. “Endoscopic calcaneoplasty for insertional Achilles tendinosis and retrocalcaneal bursitis.” Foot and Ankle International. 2012;33(1):8-13.
  3. Sofka CM, et al. “Posterior heel disorders.” HSS Journal. 2010;6(1):68-73.

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Watch: Retrocalcaneal Bursitis

Dr. Tom explains retrocalcaneal bursitis — posterior heel pain, Haglund’s deformity link, and treatment.

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Retrocalcaneal Bursitis Kit

Retrocalcaneal bursitis is often misdiagnosed as Achilles tendinitis. Dr. Tom’s kit:

As an Amazon Associate, Balance Foot & Ankle earns from qualifying purchases. This supports our free patient education content.

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Reduces posterior heel pressure.

Silicone Heel Cups →

Cushioned heel strike offload.

FlexiKold Ice Pack →

Inflammation over inflamed bursa.

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Related: Heel Pain Treatment · Achilles Treatment · Book Same-Week Appointment

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Differential Diagnosis: What Else Could It Be?

Not every case of haglund’s deformity is straightforward. In our clinic we routinely rule out three look-alike conditions before confirming the diagnosis. If your symptoms don’t match the classic presentation, one of these may explain the pain — which is why physical exam matters more than self-diagnosis.

ConditionHow It Differs
Retrocalcaneal bursitis aloneAnterior to the Achilles insertion, no posterior bone prominence.
Insertional Achilles tendinopathyPain at the tendon-bone junction; calcification may be present on X-ray.
Sever’s disease (pediatric)Child or adolescent with growth-plate pain; Haglund presents in adults.

Red Flags — When to See a Podiatrist Now

Seek same-day evaluation at Balance Foot & Ankle if you notice any of the following:

  • Pain preventing use of regular closed-back shoes
  • Open sore or breakdown over the posterior heel
  • Failed 6+ weeks of shoe modification and stretching
  • Associated insertional Achilles tendinopathy with calcification

Call (810) 206-1402 or request an appointment. Our Howell and Bloomfield Hills offices reserve same-day slots for urgent foot and ankle issues.

In Our Clinic: What We See

Clinical perspective from Dr. Tom Biernacki, DPM — Balance Foot & Ankle, Howell & Bloomfield Hills, MI:

Haglund’s deformity — the ‘pump bump’ — is the posterior heel prominence that irritates every closed-back shoe the patient owns. In our clinic we address all three layers: the bone prominence (shoe modification, backless shoes), the retrocalcaneal bursa (ice and NSAIDs), and the often-inflamed Achilles insertion (eccentric heel drops, heel lifts). We rarely operate in the first 6 months — conservative care works in 70% of patients. When surgery is needed, we resect the prominence and address any calcified Achilles insertion. Dr. Biernacki always photographs patient shoes at the visit: fixing the shoe often fixes the Haglund.

More Podiatrist-Recommended Plantar Fasciitis Essentials

Best Night Splint

Alphabrace Plantar Fasciitis Night Splint Heel & Foot Pain (Medium)
  • Plantar fascitis night splint brace heel and foot pain size: Medium
  • Medium , men 8 10 1/2 , women 7 1/2 10
  • Designed to comfortably position the foot
  • Low profile shell is sturdy and breathable

Keeps fascia stretched overnight — the #1 intervention for morning heel pain.

Top Podiatrist-Recommended Insole

PowerStep Pinnacle Insoles, Orthotics for Plantar Fasciitis Relief, Made in USA Orthotic Insoles, Arch Support Inserts with Moderate Pronation, #1 Podiatrist Recommended (M 14-15)
  • The Pinnacle Full length insoles for men & women provide maximum cushioning, from high activity to moderate support. The PowerStep arch support shape provides stability to the foot and ankle, helping to relieve foot pain.
  • When you spend all day on your feet, every step counts. PowerStep insoles are a podiatrist-recommended orthotic to help relieve & prevent foot pain related to athletes, runners, Plantar Fasciitis, heel spurs & other common foot, ankle & knee injuries
  • The Pinnacle plantar fasciitis insoles offer superior heel cushioning and arch support. The dual-layer cushioning is designed to reduce stress and fatigue, while PowerStep premium arch support is designed for plantar fasciitis relief.
  • The PowerStep Pinnacle arch support inserts for men & women can be worn in a variety of shoe types such as; athletic, walking, running, work & some casual shoes. Orthotic Inserts are ordered by shoe size, no trimming required.
  • Made in the USA & backed by a 30-day money-back guarantee. PowerStep orthotic inserts for men & women are designed for shoes where the factory insole can be removed. HSA & FSA Eligible

Deep heel cup + arch support unloads the plantar fascia all day.

Plantar Fasciitis Compression Sock

OS1st FS4 Plantar Fasciitis No Show Socks relieves plantar fasciitis, heel/arch pain and improves circulation
  • Provides continuous support of the Plantar Fascia by gently stretching the fascia tissue.
  • Compression zones promote circulation, reduce impact vibration, boost recovery and strengthen feet.
  • Lightweight, seamless design with extra cushioning provides support while still being comfortable.
  • Supports the heel/arch and overall foot structure while stabilizing the tendon for better performance
  • Made from high quality materials, the socks are moisture wicking and breathable.

Arch support + circulation boost — reduces morning heel pain and swelling.

As an Amazon Associate, Balance Foot & Ankle earns from qualifying purchases. Product recommendations are based on clinical experience; prices and availability shown above update live from Amazon.

Retrocalcaneal Bursa - Balance Foot & Ankle

When to See a Podiatrist

If morning heel pain has persisted more than 6 weeks, home care alone rarely fixes it. At Balance Foot & Ankle, we combine in-office ultrasound diagnostics, custom orthotics, and — when needed — shockwave or PRP to resolve plantar fasciitis that hasn’t responded to stretching and inserts. Most patients are walking pain-free within 4-8 weeks of starting a structured plan.

Call Balance Foot & Ankle: (810) 206-1402  ·  Book online  ·  Offices in Howell & Bloomfield Hills

In-Office Treatment at Balance Foot & Ankle

When conservative care isn’t enough, Dr. Tom Biernacki and the team at Balance Foot & Ankle offer advanced, same-day options — including Plantar Fasciitis Surgery Bloomfield Hills at our Howell and Bloomfield Hills clinics.

Same-day appointments available. Call (810) 206-1402 or book online.

When Shoes Aren’t Enough — Dr. Tom’s Top 9 Orthotics

About 30% of patients I see for foot pain need MORE than a great shoe — they need a structured insole. Below: my complete 2026 orthotic ranking with pros, cons, and the specific patient I’d give each one to.

★ DR. TOM’S COMPLETE 2026 ORTHOTIC RANKING

9 Best Prefab Orthotics by Use Case

PowerStep, Currex, Spenco, Vionic, and PowerStep Pinnacle — every orthotic I’ve fitted to thousands of patients across both Michigan offices. Each card includes pros, cons, and the specific patient I’d give it to. Real Amazon ratings, review counts, and prices below.

★ EDITOR’S CHOICE · BEST OVERALL

Best All-Purpose Orthotic for Most Patients

Semi-rigid arch shell + dual-layer cushion + deep heel cup. The orthotic I’ve fitted to more patients than any other for 15 years. APMA-accepted. Trim-to-fit design works in athletic shoes, casual shoes, and most work boots.

PowerStep Pinnacle Insoles, Orthotics for Plantar Fasciitis Relief, Made in USA Orthotic Insoles, Arch Support Inserts with Moderate Pronation, #1 Podiatrist Recommended (M 14-15)
  • The Pinnacle Full length insoles for men & women provide maximum cushioning, from high activity to moderate support. The PowerStep arch support shape provides stability to the foot and ankle, helping to relieve foot pain.
  • When you spend all day on your feet, every step counts. PowerStep insoles are a podiatrist-recommended orthotic to help relieve & prevent foot pain related to athletes, runners, Plantar Fasciitis, heel spurs & other common foot, ankle & knee injuries
  • The Pinnacle plantar fasciitis insoles offer superior heel cushioning and arch support. The dual-layer cushioning is designed to reduce stress and fatigue, while PowerStep premium arch support is designed for plantar fasciitis relief.
  • The PowerStep Pinnacle arch support inserts for men & women can be worn in a variety of shoe types such as; athletic, walking, running, work & some casual shoes. Orthotic Inserts are ordered by shoe size, no trimming required.
  • Made in the USA & backed by a 30-day money-back guarantee. PowerStep orthotic inserts for men & women are designed for shoes where the factory insole can be removed. HSA & FSA Eligible

✓ Pros

  • Semi-rigid arch shell provides true biomechanical correction
  • Deep heel cup centers the heel and reduces lateral instability
  • Dual-layer cushion (top + bottom) lasts 9-12 months daily wear
  • Available in 8 sizes for precise fit
  • APMA-accepted and clinically validated
  • Lower price than PowerStep Pinnacle for equivalent function

✗ Cons

  • Too thick for most dress shoes (use ProTech Slim instead)
  • Some break-in period required (3-7 days for arch tolerance)
  • Not enough correction for severe pes planus or rigid pes cavus

Dr. Tom’s Recommendation: If a patient has run-of-the-mill plantar fasciitis, mild flat feet, or arch fatigue, this is the first orthotic I try. Better value than PowerStep Pinnacle for 90% of patients, which is why I swapped it into our clinic kits three years ago. Sub-$50 typically.

BEST FOR FLAT FEET

Maximum Motion Control · Flat Feet & Severe Over-Pronation

PowerStep’s most aggressive stability orthotic. Adds a 2°-7° medial heel post on top of the standard PowerStep platform — designed specifically for flat-footed patients and severe pronators who need real corrective force.

PowerStep ProTech Full Length Orthotic Insoles - Medical Grade Arch Support Inserts for Plantar Fasciitis Relief, Heel Pain, Maximum Cushioning, Memory Foam Orthotics, Made in the USA
  • Full Length Support - Our ProTech orthotic insoles support pronation, arch pain, heel pain, plantar fasciitis, and heel spurs.
  • Your Go To Inserts - These orthotics for plantar fasciitis provide full length, total contact support for a number of common foot issues
  • Easily Fix Your Arches - Standard, semi-rigid arch support that fits most shoes including, work boots, dress shoes and sneakers.
  • Enhanced Comfort - Our ProTech orthotic inserts have maximum cushioning featuring ShockAbsorb Premium Foam heel support cushion to increased protection.
  • Support + Comfort - PowerStep ProTech orthotic insoles are designed with built-in arch support, heel cradle, and a perfect balance of support and comfort. Legitimate PowerStep product packaging is marked with a unique US quality control code. If you are concerned that a PowerStep item is not legitimate, please contact PowerStep customer service.

✓ Pros

  • 2°-7° medial heel post adds aggressive pronation control
  • Same trusted PowerStep arch shell, more correction
  • Built specifically for flat-foot biomechanics
  • Excellent for posterior tibial tendon dysfunction (PTTD)
  • Removable top cover for cleaning

✗ Cons

  • Too aggressive for neutral-arch patients
  • Needs longer break-in (10-14 days) due to stronger correction
  • Adds 2-3 mm of stack height — won’t fit slim dress shoes

Dr. Tom’s Recommendation: When a patient comes in with significant flat feet AND symptoms (heel pain, arch pain, knee pain), the Original PowerStep isn’t aggressive enough. The Maxx is what gets prescribed. About 25% of my flat-footed patients end up here.

BEST SLIM FIT · DRESS SHOES

Low-Profile · Fits Dress Shoes & Narrow Casuals

3 mm slim profile with podiatrist-designed tri-planar arch technology. Engineered specifically to fit inside dress shoes, oxfords, loafers, and women’s flats without crowding the toe box. Vionic was founded by an Australian podiatrist.

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✓ Pros

  • 3 mm slim profile (vs 7-10 mm for standard orthotics)
  • Tri-planar arch technology adds support without bulk
  • Built-in deep heel cup despite slim design
  • Fits dress shoes WITHOUT having to remove the factory insole
  • Trim-to-fit · APMA-accepted

✗ Cons

  • Less arch support than full-volume orthotics
  • Top cover wears faster than thicker alternatives
  • Not enough correction for severe foot deformities

Dr. Tom’s Recommendation: My default when a patient says ‘I need orthotics but I have to wear dress shoes for work.’ Slim enough to fit in oxfords and pumps without the heel sliding out. The single highest-impact change you can make for office workers with foot pain.

BEST FOR FOREFOOT PAIN

Built-In Metatarsal Pad · Morton’s Neuroma · Ball-of-Foot Pain

Standard Pinnacle orthotic with a built-in metatarsal pad positioned proximal to the metatarsal heads — the exact location that offloads neuromas and metatarsalgia. No need for separate met pads or pad placement guesswork.

Vionic Unisex Full Length Active Orthotic Shoe Insole-Comfort, Cushion, Arch Support, Heel Pain Relief, Plantar Fasciitis, Large: Women's 10.5-12 / Men's 9.5-11
  • PODIATRIST DESIGNED! An effective alternative to expensive custom-made orthotics. Innovative biomechanical THREE-ZONE COMFORT technology delivers deep heel cup stability, forefoot cushioning, and ultimate arch support to prevent excessive pronation caused by flat feet. These essential contact points help to realign positioning of feet, aiding to re-establish your body's natural alignment, from the ground up.
  • VIONIC ORTHOTIC INSOLES! These women's and men's shoe inserts offer a convenient, pain-free natural healing solution for many of the common aches and pains associated with poor lower-limb alignment, plantar fasciitis, and arch pain. EVA orthotic with re-enforced, hardened plastic (PE) shell for added motion control and stability. Cushioned shock dot in the heel for added shock absorption. Can be trimmed in forefoot if necessary.
  • DESIGNED FOR EVERYDAY USE! Designed to provide greater control in faster paced activities such as running and fast walking. 4 degree rear foot wedge to provide support and control which helps prevent excess pronation. Odor absorbing cover. Contoured around the heel and arch areas to achieve 100% foot contact. Podiatrist Designed, APMA Seal of Acceptance.
  • COMFORTABLE TO WEAR! Shoe inserts for women and men contoured around the heel and arch areas to achieve perfect foot contact.
  • SIZES AVAILABLE: XS: Women's 4.5 – 6 / Men's 3.5 – 5 S: Women's 6.5 – 8 / Men's 5.5 – 7 M: Women's 8.5 – 10 / Men's 7.5 – 9 L: Women's 10.5 – 12 / Men's 9.5 – 11 XL: Men's 11.5 – 13

✓ Pros

  • Built-in met pad eliminates DIY pad placement errors
  • Specifically designed for Morton’s neuroma + metatarsalgia
  • Same trusted PowerStep arch + heel cup platform
  • Top cover protects sensitive forefoot skin
  • Faster relief than orthotics + add-on met pads

✗ Cons

  • Met pad position is fixed (can’t fine-tune individual placement)
  • Some patients with very small or very large feet need custom
  • Slightly thicker than the standard Pinnacle

Dr. Tom’s Recommendation: If a patient has Morton’s neuroma, sesamoiditis, or generalized ball-of-foot pain (metatarsalgia), this saves a clinic visit and a prescription. The built-in pad placement is anatomically correct for 80% of feet. Way better than DIY met pads.

BEST DYNAMIC ARCH · CURREX

Adaptive Dynamic Arch · Athletic & Daily Wear

Currex’s flagship adaptive arch technology — the orthotic flexes with your gait instead of fighting it. Different stiffness zones along the length give you targeted support at the heel, midfoot, and forefoot. Available in three arch heights (low/medium/high).

Nike Men's Pegasus 41 White/White/Pure Platinum 10.5 Medium
  • Signature waffle-inspired rubber outsole for traction and flexibility

✓ Pros

  • Dynamic flex zones adapt to natural gait cycle
  • Three arch heights ensure precise fit
  • Lighter than rigid orthotics (no ‘heavy foot’ feel)
  • Excellent for runners and athletic walkers
  • European podiatric design (German engineering)

✗ Cons

  • More expensive than PowerStep Original ($55-65 typically)
  • Less aggressive correction than Pinnacle Maxx for severe cases
  • Three arch heights means you must self-select correctly

Dr. Tom’s Recommendation: I started recommending Currex three years ago for runners who said PowerStep felt ‘too rigid.’ The dynamic flex zones respect natural gait. Best for active patients who walk 8K+ steps daily and don’t need maximum motion control.

BEST FOR RUNNERS · CURREX RUNPRO

Running-Specific · Heel Strike + Forefoot Strike Compatible

Currex’s purpose-built running orthotic. The midfoot flex zone is positioned for runner’s gait mechanics, with a flared heel cushion for heel strikers and a forefoot rocker for midfoot/forefoot strikers. Tested on 1000+ runners during product development.

OS1st FS4 Plantar Fasciitis No Show Socks relieves plantar fasciitis, heel/arch pain and improves circulation
  • Provides continuous support of the Plantar Fascia by gently stretching the fascia tissue.
  • Compression zones promote circulation, reduce impact vibration, boost recovery and strengthen feet.
  • Lightweight, seamless design with extra cushioning provides support while still being comfortable.
  • Supports the heel/arch and overall foot structure while stabilizing the tendon for better performance
  • Made from high quality materials, the socks are moisture wicking and breathable.

✓ Pros

  • Designed by German biomechanics lab specifically for runners
  • Dynamic arch flexes with running gait (not static like PowerStep)
  • Three arch heights (low/medium/high)
  • Reduces overuse injury risk in mid-distance runners
  • Lightweight (no impact on cadence)

✗ Cons

  • Premium price ($60-75)
  • Not aggressive enough for severe over-pronators (use Pinnacle Maxx)
  • Runner-specific design = less ideal for daily walking shoes

Dr. Tom’s Recommendation: If a patient runs 20+ miles per week and has plantar fasciitis or shin splints, this is the orthotic I prescribe. The dynamic flex zones respect running biomechanics in a way that no rigid PowerStep can match. Pricier but worth it for serious runners.

BEST FOR HIGH ARCHES

Cavus Foot & High-Arch Patients

Polyurethane base with a deeper heel cup and higher arch profile than PowerStep — built for cavus (high-arched) feet that need maximum cushion and support. The 5-zone cushioning system addresses the unique pressure points of high-arch feet.

Protalus M100 Original - Patented Stress Relief Replacement Shoe Inserts, Increase Comfort, Relieve Plantar Fasciitis, Anti-Fatigue, Alignment Improving Shoe Insoles
  • The first generation of Protalus's M-100 Insole
  • Patented Alignment Technology: The M-100 features a deep heel cup and contoured arch to correct overpronation and promote better posture, stability, and joint health throughout your body.
  • Comfortable Insoles: The patented stress relief replacement shoe insoles increase comfort and relieve plantar fasciitis and anti-fatigue.
  • Improves Alignment: The shoe insoles help improve alignment and reduce pain in the feet, ideal for low and high arches.

✓ Pros

  • Deeper heel cup centers the heel for cavus foot stability
  • Higher arch profile fills the void under high arches
  • 5-zone cushioning addresses cavus foot pressure points
  • Polyurethane base lasts 12+ months
  • Available in Wide width

✗ Cons

  • Too tall/aggressive for normal or low arches
  • Won’t fit slim dress shoes
  • Pricier than PowerStep Original
  • Some patients find the arch height uncomfortable initially

Dr. Tom’s Recommendation: Cavus foot patients are often misdiagnosed and given low-arch orthotics — that makes everything worse. Spenco’s Total Support has the arch profile that high-arch feet actually need. About 15% of my patients have cavus feet; this is what they wear.

BEST GEL CUSHION

Cushion Layer · Standing All Day · Gel Pressure Relief

NOT a true biomechanical orthotic — this is a cushion insole. But for patients who want gel pressure relief instead of arch correction (or to add ON TOP of factory insoles in work boots), this is the best gel option on Amazon.

Tuli's Heavy Duty Heel Cups, Shock-Absorbing Cushion Insert for Plantar Fasciitis, Sever’s Disease, and Heel Pain, Green, 1 Pair, Large
  • ✶ALLEVIATES HEEL PAIN – Tuli’s Heavy Duty Heel Cups provide heel pain relief caused by plantar fasciitis, Sever’s disease, excessive pronation, Achilles tendonitis, etc. Ideal for those on their feet for most of the day or those looking for added comfort.
  • ✶PODIATRIST PREFERRED – In an independent study conducted by M3 Global Research, podiatrists chose Tuli’s as the clear winner of recommended heel cup brands.
  • ✶SHOCK-ABSORBING DESIGN – The multi-cell, multi-layer design absorbs shock and impact energy, mimicking the natural shock-absorbing system of your feet. As you walk or run, the design reduces the stress on your feet.
  • ✶DOCTOR RECOMMENDED & APMA ACCEPTED – Tuli’s Heel Cups were designed by a leading podiatrist and have the honor of being accepted by the American Podiatric Medical Association.
  • ✶FITS MOST LACE-UP SHOES – Best used in spacious lace-up shoes like athletic shoes / sneakers.

✓ Pros

  • Genuine gel cushioning (not foam pretending to be gel)
  • Targeted gel waves under heel and ball of foot
  • Trim-to-fit · works in most shoe types
  • Sub-$15 price (most affordable option in this list)
  • Massaging texture is genuinely soothing

✗ Cons

  • ZERO arch support — this is cushion only
  • Won’t fix plantar fasciitis or flat-foot issues
  • Compresses faster than PowerStep (4-6 months)
  • Top cover wears through in high-mileage applications

Dr. Tom’s Recommendation: I recommend these to patients who tell me ‘I just want my feet to stop hurting at the end of my shift’ and who don’t have a biomechanical issue. Construction workers, factory workers, retail. Pure cushion does the job for them.

BEST LOW-VOLUME · PowerStep Pinnacle

Tight-Fitting Shoes · Cycling Shoes · Hockey Skates

PowerStep Pinnacle’s slim version of their famous Green insole. The trademark stabilizer cap is preserved but the overall thickness is reduced — works in cycling shoes, hockey skates, ski boots, and other tight-fitting footwear that the standard PowerStep Pinnacle can’t fit into.

Tread Labs Pace Insoles for Plantar Fasciitis Relief & Flat Feet – Firm Arch Support Inserts for Men & Women – Replaceable Top Covers, Million-Mile Guarantee
  • Plantar Fasciitis Relief, Every Step – Firm arch support helps relieve heel and arch pain from plantar fasciitis and supports flat feet and overpronation for better alignment and all-day comfort.
  • Clinical-Grade Biomechanics – Tread Labs 26-33 ARCHitecture delivers orthotic-level stability—custom-orthotic feel without the prescription.
  • Dialed Fit for Any Shoe – Four arch heights (low, medium, high, extra-high) and an easy 3-step sizing guide make selection simple for work boots, sneakers, and everyday shoes—great for standing all day.
  • Built to Last a Million Miles – Durable, recyclable arch supports with our Million-Mile Guarantee; replaceable top covers keep insoles fresh and cost-effective. Unlike foam that flattens, Pace is engineered to last.
  • Trusted Expertise – Designed by Mark Paigen (founder of Chaco). Premium arch support inserts for men and women backed by decades of footwear innovation.

✓ Pros

  • Stabilizer cap centers the heel (PowerStep Pinnacle’s signature feature)
  • Slim profile fits tight athletic footwear
  • Lasts 12+ months daily wear
  • Excellent for cycling shoes specifically
  • Built-in odor-control treatment

✗ Cons

  • Premium price ($45-55)
  • Less cushion than PowerStep equivalents
  • Not as aggressive correction as Pinnacle Maxx for flat feet
  • The signature ‘heel cup feel’ takes 1-2 weeks to adapt to

Dr. Tom’s Recommendation: If you’re a cyclist with foot numbness, hot spots, or knee pain — this is the orthotic. The stabilizer cap solves cycling-specific biomechanical issues that no other orthotic addresses. Worth the premium for athletes.

None of these solving your foot pain?

Some patients (about 30%) need custom-molded prescription orthotics. We make 3D-scanned custom orthotics in our Howell and Bloomfield Hills offices — specifically built for your foot mechanics.

Schedule a Custom Orthotic Fitting →

FSA/HSA eligible · Most insurance accepted · (810) 206-1402

Recommended Products for Heel Pain
Products personally used and recommended by Dr. Tom Biernacki, DPM. All available on Amazon.
Medical-grade arch support that offloads the plantar fascia. Our #1 recommendation for heel pain.
Best for: Daily wear, work shoes, athletic shoes
Apply to the heel and arch morning and evening for natural anti-inflammatory relief.
Best for: Morning heel pain, post-activity soreness
Graduated compression supports plantar fascia recovery and reduces morning stiffness.
Best for: Overnight recovery, all-day wear
These products work best with professional treatment. Book an appointment with Dr. Tom for a personalized treatment plan.
Complete Recovery Protocol
Dr. Tom's Heel Pain Recovery Kit
The complete at-home protocol we recommend to our plantar fasciitis patients between office visits.
1
PowerStep Pinnacle Insoles
Daily arch support
~$35
2
Doctor Hoy's Pain Relief Gel
Morning/evening application
~$18
~$25
Kit Total: ~$78 $120+ for comparable products
All available on Amazon with free Prime shipping

Frequently Asked Questions

Can I see a podiatrist for heel pain without a referral?
Yes. In Michigan, you do not need a referral to see a podiatrist. You can book directly with Balance Foot & Ankle Specialists for heel pain evaluation and treatment.
How long does plantar fasciitis take to heal?
Most cases of plantar fasciitis resolve within 6 to 12 months with conservative treatment including stretching, orthotics, and activity modification. With advanced treatments like shockwave therapy, recovery can be faster.
Should I walk on my heel if it hurts?
You should avoid walking barefoot on hard surfaces. Wear supportive shoes with arch support insoles like PowerStep Pinnacle. Complete rest is rarely needed, but modifying your activity level helps recovery.
What does a podiatrist do for heel pain?
A podiatrist examines your foot, may take X-rays to rule out fractures or heel spurs, and creates a treatment plan. This typically includes custom orthotics, stretching protocols, and may include shockwave therapy (EPAT) or laser therapy.
Medical References
  1. Plantar Fasciitis: Diagnosis and Conservative Management (PubMed)
  2. Plantar Fasciitis (APMA)
  3. Diagnosis and Treatment of Plantar Fasciitis (PubMed / AAFP)
  4. Heel Pain (APMA)
This article has been reviewed for medical accuracy by Dr. Tom Biernacki, DPM. References are provided for informational purposes.
Balance Foot & Ankle surgeons are affiliated with Trinity Health Michigan, Corewell Health, and Henry Ford Health — three of Michigan’s largest health systems.
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